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Other Services

ATWEST (Accessible Transport West Somerset)

Local, charitable organisation providing low floor, wheelchair accessible transportation for the community such as the elderly, or residents with a disability who cannot access public transport 

(see also the SLINKY BUS)

ATWest Office Hours: 10am - 4pm Monday - Friday
Booking Tel Number: 01643 709701 (Booking - Notice of 24 hours in advance but passengers are asked to give as much notice as possible)

Email: atwestoffice@aol.com

* The SLINKY BUS is a door-to-door pre-booked demand responsive transport service. It is provided for those who cannot access public transport (or where public transport is not available) or for those without their own transport.

Service Available:  Monday – Saturday (excluding Public Holidays) - 6am-10pm
For Bookings call: 01643 707090
Booking lines open: Mon – Fri 9am-4pm and Sat 9am–12noon

 Or for more details click here

CONSUMER DIRECT

If you require advice or information on consumer rights or wish to make a complaint against a trader, please call the Consumer Direct advice service:

Tel: 08454 04 05 06 (8am-6.30pm Monday-Friday; 9am-1pm Saturdays)

Website: www.consumerdirect.gov.uk

ENVIRONMENT AGENCY

Regional Office: South West Regional Office, Manley House, Kestrel Way, Exeter, Devon EX2 7LQ

General Enquiries Tel: 08708 506506 - (Mon-Fri 8am-6pm)

Incident Hotline Tel: 0800 807060 (To report an environmental incident)

Floodline: 0845 988 1188 (24 Hour) - Information about flooding

To contact by email please use: enquiries@environment-agency.gov.uk except for reporting environmental incidents

Website: www.environment-agency.gov.uk

EXMOOR NATIONAL PARK

Exmoor National Park Authority, Exmoor House, Dulverton, Somerset, TA22 9HL
Tel: 01398 323665
Email: info@exmoor-nationalpark.gov.uk 

Website: www.exmoor-nationalpark.gov.uk

RECYCLE FOR SOMERSET

Providing information on reducing, reusing & recying household waste in Somerset. To discover your nearest Household Waste Recycling Centre Click here

For more information regarding Local Recycling Services, please click here

SIGNPOSTS

Somerset's Health, Disability & Community Information Service

Telephone FREE: 0800 317220 (8am-6pm, Mon-Fri)

Or write to: PO Box 618, Queen Street, Taunton TA1 3WF

www.somerset-health.org.uk/signposts

SOMERSET ARCHIVE & RECORD SERVICE

This service preserves and makes available to the public written documents of the county's people & communities. For more information please contact:

Somerset Record Office, Obridge Road, Taunton TA2 7PU

Tel: 01823 337600 (appointments only)  or  01823 278805 (other enquiries)

Email: archives@somerset.gov.uk

Website: www.somerset.gov.uk/archives

Opening hours: Monday - 2pm-5pm; Tuesday-Friday - 9am-5pm; Alternate Saturdays - 9.15am-12.15pm

* Please note that it is important to make an appointment to visit the Record Office (at least a week in advance)

SOMERSET GATEWAY

The communuity information database of local groups, clubs and societies. Please click on the link below:

www.somerset.gov.uk/somersetgateway

SOMERSET STUDIES LIBRARY

Based at Taunton Library, on the first floor. You do not need to make an appointment to view the Somerset Studies Collection, which includes a variety of local history material and a local family history research service:

The Library, Paul Street , Taunton, Somerset TA1 3XZ

Telephone: 01823 340300
Email: somstud@somerset.gov.uk

Opening hours: Monday-Tuesday - 9.30am-5.30pm; Wednesday - 9.30am-7pm; Thursday - 9.30am-5.30pm; Friday - 9.30am-7pm; Saturday - 9.30am-4pm

For more information click here 

SOMERSET TRADING STANDARDS

County Hall, TAUNTON, Somerset TA1 4DY

Telephone: 0845 3459188
Email: cpd@somerset.gov.uk

For more information please Click here. See also Consumer Direct for free, clear and practical advice on a variety of consumer issues

SOMERSET WARM & WELL

Advice, home improvements, grants & discounts. To apply for the Somerset Warm and Well scheme just phone the Energy Efficiency Advice Centre on Tel: 0800 512 012. The scheme is open to all homeowners

STREET LIGHTING FAULTS

To report a street lighting defect (remember to note down the number of the street light) please telephone 0845 601 0939 (Monday-Friday 8.00am-5.00pm)

WISH (Warmer Improved Somerset Homes)

NEW! The Bristol & Somerset Energy Efficiency Advice Centre and the Somerset Coast Improvement Agency have joined forces on a new project called WISH. Homeowners who are over 70 or on a low income or in receipt of certain benefits are eligible for free cavity wall & loft insulation through the scheme, which is supported by West Somerset Council 

Freephone advice line: 0800 512 012

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