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Your CouncilOther Services
ATWEST (Accessible Transport West Somerset) Local, charitable organisation providing low floor, wheelchair accessible transportation for the community such as the elderly, or residents with a disability who cannot access public transport (see also the SLINKY BUS) ATWest Office Hours: 10am - 4pm Monday - Friday Email: atwestoffice@aol.com
* The SLINKY BUS is a door-to-door pre-booked demand responsive transport service. It is provided for those who cannot access public transport (or where public transport is not available) or for those without their own transport. Service Available: Monday – Saturday (excluding Public Holidays) - 6am-10pm Or for more details click here
CONSUMER DIRECT If you require advice or information on consumer rights or wish to make a complaint against a trader, please call the Consumer Direct advice service: Tel: 08454 04 05 06 (8am-6.30pm Monday-Friday; 9am-1pm Saturdays) Website: www.consumerdirect.gov.uk
ENVIRONMENT AGENCY Regional Office: South West Regional Office, Manley House, Kestrel Way, Exeter, Devon EX2 7LQ General Enquiries Tel: 08708 506506 - (Mon-Fri 8am-6pm) Incident Hotline Tel: 0800 807060 (To report an environmental incident) Floodline: 0845 988 1188 (24 Hour) - Information about flooding To contact by email please use: enquiries@environment-agency.gov.uk except for reporting environmental incidents Website: www.environment-agency.gov.uk
EXMOOR NATIONAL PARK Exmoor National Park Authority, Exmoor House, Dulverton, Somerset, TA22 9HL Website: www.exmoor-nationalpark.gov.uk
RECYCLE FOR SOMERSET Providing information on reducing, reusing & recying household waste in Somerset. To discover your nearest Household Waste Recycling Centre Click here
For more information regarding Local Recycling Services contact address & telphone numbers are listed below: Dulverton - Brushford Road TA22 9AA -Telephone: 01398 323615 Minehead - Mart Road Industrial Estate TA24 5BJ - Telephone 01643 707894 Williton - Roughmoor Industrial Estate TA4 4RA - telephone 01984 632221 The following can be re-cycled at your local centre: Batteries, Cans, Cardboard, Drink/Liquid Cartons (Not at Dulverton), Electrical Appliances, Engine Oil, Car Batteries, Fluorescent Tubes, Fridges/Freezers, Garden Waste, Glass Bottles/Jars, Hardcore, Mobile Phones/Toner Cartridges, Paper, Plastic Bottles, Scrap Metal, Spectacles, Textiles & Shoes, Wood. You can also take asbestos to Minehead and Plasterboard to the Williton Centre. Please ensure asbestos is double wrapped and remember site staff cannot assist with handling asbestos. As space is limited for both please call first to ensure there is room available.
SIGNPOSTS Somerset's Health, Disability & Community Information Service Telephone FREE: 0800 317220 (8am-6pm, Mon-Fri) Or write to: PO Box 618, Queen Street, Taunton TA1 3WF www.somerset-health.org.uk/signposts
SOMERSET ARCHIVE & RECORD SERVICE (The Records Office will be moving to new premises and will become part of the new Somerset Heritage Centre which is being built in Norton Fitzwarren and is due to open in September 2010) This service preserves and makes available to the public written documents of the county's people & communities. For more information please contact: Somerset Record Office (closing Obridge Road office from 5th July 2010) - from September 2010 they will be at The Heritage Centre, Brunel Way, Norton Fitzwarren, Taunton TA2 6SF From Monday 5th July 2010 to Friday 3rd September 2010 the office will be closed to the public. They will answer enquiries by email, post and telephone throughout.
Tel: 01823 337600 (appointments only) or 01823 278805 (other enquiries) Email: archives@somerset.gov.uk Website: www.somerset.gov.uk/archives From January 2010 New Opening hours: CLOSED MONDAYS - Tuesday-Friday - 9am-5pm; Alternate Saturdays - 9.15am-12.15pm - After Easter , from Wednesday 7th April 2010 they will be running a microfische service only this will continue until Friday 2nd July. They will be open Tuesday - Fridays, but not on saturday mornings. From Monday 5th July 2010 to Friday 3rd September 2010 the office will be closed to the public. They will answer enquiries by email, post and telephone throughout. * Please note that it is important to make an appointment to visit the Record Office (at least a week in advance)
SOMERSET GATEWAY The communuity information database of local groups, clubs and societies. Please click on the link below: www.somerset.gov.uk/somersetgateway
SOMERSET STUDIES LIBRARY Based at Taunton Library, on the first floor. You do not need to make an appointment to view the Somerset Studies Collection, which includes a variety of local history material and a local family history research service: The Library, Paul Street , Taunton, Somerset TA1 3XZ Opening hours: Monday-Tuesday - 9.30am-5.30pm; Wednesday - 9.30am-7pm; Thursday - 9.30am-5.30pm; Friday - 9.30am-7pm; Saturday - 9.30am-4pm For more information click here
County Hall, TAUNTON, Somerset TA1 4DY Telephone: 0845 3459188 For more information please Click here. See also Consumer Direct for free, clear and practical advice on a variety of consumer issues
SOMERSET WARM & WELL Advice, home improvements, grants & discounts. To apply for the Somerset Warm and Well scheme just phone the Energy Efficiency Advice Centre on Tel: 0800 512 012. The scheme is open to all homeowners
STREET LIGHTING FAULTS To report a street lighting defect (remember to note down the number of the street light) please telephone 0845 601 0939 (Monday-Friday 8.00am-5.00pm)
WISH (Warmer Improved Somerset Homes) NEW! The Bristol & Somerset Energy Efficiency Advice Centre and the Somerset Coast Improvement Agency have joined forces on a new project called WISH. Homeowners who are over 70 or on a low income or in receipt of certain benefits are eligible for free cavity wall & loft insulation through the scheme, which is supported by West Somerset Council Freephone advice line: 0800 512 012
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